govan law centre

seminar

Law for the consumer Overview Everyone has rights when buying goods and services but few know exactly what their rights are.  This afternoon seminar tells you what you are entitled to from shops and business and how to go about getting it!  Topics include: ·         An Introduction to Trading Standards; ·         Buying over the phone or internet; ·         What to do about shoddy goods; ·         Unfair terms in consumer contracts; and ·         What to do about dangerous goods.   Venue Hills Trust Community Centre, 121 Langlands Road, Glasgow G51   Date Monday, 3 December 2001; 1.30pm to 4.30pm   Participants Consumers (that means you!), and anyone who advises consumers.   Cost FREE to individuals in the Govan area. £25 for Voluntary Organisations. £35 for Statutory Bodies and Solicitors. All prices are inclusive of VAT. Speakers Stephen Brown      Senior Trading Standards Officer Alan Adams           Advisory Services Manager Neil Coltart            Divisional Manager Consumer and Trading Standards  Glasgow City Council Iain Nisbet            Solicitor,  Govan Law Centre   CPD   3 Hours   Programme: 1.30pm – 1.40pm: Introduction to Consumer & Trading Standards 1.40pm – 2pm: Rights when buying over the phone or internet 2pm – 2.30pm: Rights when buying goods (Sale of Goods) 2.50pm – 3.20pm: Unfair Terms in Consumer Contracts 3.20pm – 4pm: Dangerous goods (criminal prosecution & product liability) 4pm – 4.30pm: Questions to all Speakers Cancellation policy: Full refund where cancellation is received within 2 weeks of the event; after this point 90% refund is payable; however, no refund is payable for cancellations received or intimated on the date of the event.