Your local trading standards (a department of your
Council) has powers under the Unfair Terms in Consumer Contract
Regulations 1999 (UTCCR) to bring proceedings against a property
factor for unfair and sharp practices in the sheriff court.
The Office of
Fair Trading has these powers too.
You may wish to contact your local trading
standards department and tell them about your problem. Ask them
to use their powers under the UTCCR. You can locate your
local trading standards department through your
In Glasgow, you can contact the trading
standards department here (Glasgow only) - on 0141 287 6681.