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Back 1 - sack & replace your factor 2 - challenge the charges 3 - set up a reasonable repayment plan 4 - complain to trading standards & OFT e-mail us your comment

Please send your experience and comment to mail@factorcharges.info.   We will keep your identity confidential.  We reserve the right to edit comments for legal reasons. Date listed  Your feedback to the BBC - 'have your say'.  (in response to the BBC investigation broadcast on 9 January 2008).

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